Case Management

As ROMOY, we offer our patients a 100% reliable service in terms of quality standards, cost-effectiveness, post-treatment follow-up and travel processes. We conduct the necessary research and organization to ensure that the insured customer receives any medical service in a different country that he cannot receive in his own country.

We manage all the details of case and file processes:

• Preparation of all necessary documents
• Managing legal processes
• Organizing doctor’s appointments
• Hospital outpatient and inpatient management
• Instant tracking of the case
• Management of the pre-provision process
• Management of the recovery process of patients
• Private medical device rental in case of need
• 24/7 Medical consultant service
• Complex case management
• Transportation and transfer support
• Land and air ambulance service
• Discharge and repatriation